Privacy Policy.

01 — Introduction

Your trust matters to us.

Jamroots Graphic (“we”, “us”) operates this online shop for premium and custom doormats. This Privacy Policy describes personal information we handle when you visit the site, place an order, join our newsletter, or send a custom-order request.

We never sell your personal information. Ever.

02 — What We Collect

What we collect and why.

Depending on how you interact with us, we may collect:

• Identity and contact details — name, email, phone, shipping and billing addresses.
• Order details — products, sizes, quantities, custom artwork files, and proof approvals.
• Account and support messages — information you send through forms or email.
• Technical data — IP address, browser type, and basic analytics about site use.

03 — How We Use It

Using data to fulfill your mat.

We use personal information to process and ship orders, create digital proofs for custom work, provide customer support, send transactional emails (order and shipping updates), and — only if you opt in — occasional offers or design inspiration.

We also use data to improve the shop experience, prevent fraud, and meet legal or accounting requirements.

04 — Payments

Secure checkout partners.

Card and digital wallet payments are processed by trusted payment providers. We do not store full card numbers on our servers. Those providers process payment data under their own security and privacy terms.

05 — Cookies

Cookies and similar tools.

We use cookies and similar technologies to keep your cart working, remember preferences, and understand how visitors use the site. You can control cookies through your browser settings; some features may not work if cookies are disabled.

06 — Sharing

Who we share with (and who we don’t).

We share information only as needed with service providers who help us run the business — for example payment processors, shipping carriers, email delivery, and website hosting. They may use data only to perform services for us.

We may disclose information if required by law or to protect our customers, rights, or safety. We do not sell personal data to third parties for their marketing.

07 — Your Rights

Choices about your data.

Depending on where you live, you may have rights to access, correct, delete, or export certain personal information, or to object to some processing. You can unsubscribe from marketing emails at any time using the link in those emails.

To make a privacy request, contact us using the details below. We may need to verify your identity before fulfilling the request.

08 — Contact Us

Privacy inquiries.

Email info@jamrootsgraphic.com with the subject “Privacy request” and we will respond as promptly as we can.